Terms of Service
Order Changes & Cancellations
Once an order has been submitted, we are unable to accommodate any changes, alterations, or cancellations. Please carefully review your order details, including fabric selection, quantity, and shipping information, before completing your purchase.
Orders are processed promptly to ensure timely fulfillment, and we appreciate your understanding.
Shipping Responsibility, Lost Packages & Color Disclaimer
Once an order has been shipped and leaves the possession of Jaz It Up Designs/Fabrics, we are no longer responsible for the package, shipping delays, or the delivery timeframe provided by the carrier.
In the event that a package is confirmed lost by the shipping carrier, Jaz It Up Designs/Fabrics will offer either a reprint of the order or store credit for the eligible item(s). Customers are encouraged to monitor tracking information and contact the shipping carrier directly regarding any delivery concerns or delays.
Color Disclaimer:
Please note that colors will vary on fabrics. Different fabric bases will produce different color outputs based on the printing method and fiber content. For example, the same file printed on DBP and French Terry may result in slight color variations.
Additionally, fabric printing will vary from one company to another and will never be identical. While we strive to achieve the most accurate color representation possible, printing is an art rather than an exact science.
Refunds or returns will not be issued due to dissatisfaction with color results or variations between different fabric bases.
Fabric Quality & Defect Policy
If you experience an issue with a flaw or defect in your fabric print, please contact us within 24 hours of your package being delivered and provide details regarding the concern.
Refunds or replacements will only be considered for fabric that is confirmed to have a manufacturing defect or print flaw. Issues related to color variations, monitor settings, cutting preferences, or customer selection errors are not considered defects.
Approved fabric returns must be shipped back to Jaz It Up Fabrics before store credit can be issued. Once the returned item(s) have been received and inspected, eligible refunds will be processed in the form of store credit.
Fabric Flaw Policy
A fabric flaw is defined as any defect measuring larger than 1 inch and located more than 6 inches from the selvage edges of the fabric. Please understand that minor imperfections may occasionally occur during the manufacturing and printing process. While these small flaws are uncommon, we will always do our best to ensure you are satisfied with your order.
Please note that if a file submitted by the customer is not seamless, this is not considered a flaw or defect on the part of Jaz It Up Designs. We make every effort to review submitted files; however, it is ultimately the customer’s responsibility to ensure all files are properly prepared and seamless before submission.
Shipping Responsibility & Lost Packages
Once an order has been shipped and leaves the possession of Jaz It Up Fabrics, we are no longer responsible for the package, shipping delays, or the delivery timeframe set by the carrier.
In the event that a package is confirmed lost by the shipping carrier, Jaz It Up Fabrics will offer either a reprint of the order or store credit for the eligible item(s). Customers are encouraged to monitor their tracking information and contact the shipping carrier directly regarding any delays or delivery concerns.